Every thing you need

FAQ

Find the answers to all of our most frequently asked questions

Q1) What is an Independent Fostering Agency (IFA)?

An Independent Fostering Agency (IFA), is a private organization which recruits, trains and supports its own foster parents.Local authorities don't always have the resources to meet the increasing demand for foster homes and frequently send referrals to IFAs to find suitable foster parents for children in need of care.

Q2) Who do I contact if there is a problem with the software?

Please raise your concerns with IT Helpdesk within the software Or please contact Us with the information in the link: Contact Us

Q3) What is the technical support?

Technical support refers to services that entities provide to users of technology products or services. There is a dedicated Team working to fix , upgrade the software.

Q4) Who do I contact if I have a complaint or compliment?

You can use our Contact Us

Q5) Is FosterApp Ofsted compliant?

FosterApp is fully compliant with ofsted , and we are also compliant with :

National Minimum Standards (NMS) applicable to the provision of fostering services

Fully compliant to Fostering Services (England) Regulations 2011

Secure Hosted Independent Data Centre with ISO Certification

GDPR Compliant

Advance Notifications for Compliance (Statutory) Checks

Secure Web Login

Please see on FosterApp

Q6) How can I request for a Demo ?

Please use contact us using Register your Interest form

Q7) What is Around-the Clock Support ?

You’ll be introduced to an entire network of support, including your own dedicated social worker and other foster parents. You'll also have access to a 24/7 helpline, so you're never alone.

Q8) How does FosterApp Work ?

There are minimal steps involved in FosterApp Set-up , please go through the steps on How it works

Q9) How can I alter the Access Levels of each User to specific Modules ?

There is a dedicated Module for Altering the Access Levels , Visibility , using which the IFA system Admin can change permissions anytime using Simple user friendly Screens.

Q10) What Browsers is FosterApp Compactable with ?

FosterApp is fully compactable in the below browsers.
For Desktop
For Chrome
Firefox
Opera
Safari
Bravo
For Mobile
For Chrome
Firefox
Opera
Safari
Bravo

Every thing you need

FAQ

Find the answers to all of our most frequently asked questions

Q1) What is an Independent Fostering Agency (IFA)?

Q2) Who do I contact if there is a problem with the software?

Please raise your concerns with IT Helpdesk within the software Or please contact Us with the information in the link: Contact Us

Q3) What is the technical support?

Technical support refers to services that entities provide to users of technology products or services. There is a dedicated Team working to fix , upgrade the software.

Q4) Who do I contact if I have a complaint or compliment?

You can use our Contact Us

Q5) Is FosterApp Ofsted compliant?

FosterApp is fully compliant with ofsted , and we are also compliant with :

National Minimum Standards (NMS) applicable to the provision of fostering services

Fully compliant to Fostering Services (England) Regulations 2011

Secure Hosted Independent Data Centre with ISO Certification

GDPR Compliant

Advance Notifications for Compliance (Statutory) Checks

Secure Web Login

Please see on FosterApp

Q6) How can I request for a Demo ?

Please use contact us using Register your Interest form

Q7) What is Around-the Clock Support ?

You’ll be introduced to an entire network of support, including your own dedicated social worker and other foster parents. You'll also have access to a 24/7 helpline, so you're never alone.

Q8) How does FosterApp Work ?

There are minimal steps involved in FosterApp Set-up , please go through the steps on How it works

Q9) How can I alter the Access Levels of each User to specific Modules ?

There is a dedicated Module for Altering the Access Levels , Visibility , using which the IFA system Admin can change permissions anytime using Simple user friendly Screens.

Q10) What Browsers is FosterApp Compactable with ?

For Desktop

For Chrome

Firefox

Opera

Safari

Bravo

For Mobile

For Chrome

Firefox

Opera

Safari

Bravo